Documentation Salary Survey Results 2023

Introduction¶

In this, the fifth annual Write the Docs documentation salary survey, we gathered data from a record-breaking 1017 individual respondents - 938 employees and 79 contractors - in 53 countries, working across dozens of industries, with experience ranging from less than one year to over 40 years.

In a hurry? Jump straight to Median salary or Median hourly rate.

Note on independent contractors, freelancers and the self-employed

In this year’s survey, we asked those who filled out the survey as independent contractors, freelancers or self-employed people what term they used to describe their type of employment. Just over half (53.2%) preferred the term “contractor”, another 27.8% used “self-employed”, and 16.5% used “freelancer”. In this report, we’ll use the term “contractors” to refer to this entire group.

Feedback¶

We’re always keen to hear your thoughts on this survey, so that we can continue to develop and refine it - and if you have used the data to help negotiate a raise or evaluate an offer, we would love to know about it! Email us at support@writethedocs.org with your feedback, ideas and experiences.

Here are just some of the anonymous comments that respondents submitted in 2024:

I have a pretty good grasp on what salary I should be aiming for thanks to this survey! I hope other writers find this information as useful as I have.

WTD surveys (along with TechCommNZ surveys) are very useful in salary negotiations and my manager really appreciates that I bring facts and data to the table. In fact, we wait until info is available before sitting down each year.

WTD Salary Survey helped me understand the value of my work. I decided to look for another job with a better pay range because of it. It gave me the courage to make that leap and get a higher-paying job.

This has helped me ensure the members of my team are within an acceptable pay range and to advocate for across the board salary increases in the past.

Employment parameters¶

This section establishes the parameters of the respondent’s employment: the type of employment, number of hours worked, job title and type of role, length of time in current position, and how focused the role is on documentation.

Basis of employment¶

What we asked (click to expand)

On what basis are you filling out this survey?

I’m an employee
I was an employee, but am not currently working
I’m an independent contractor, freelance operator, or self-employed
I was an independent contractor, freelance operator, or self-employed, but am not currently working

In 2023, 92.2% of respondents (938) were employees and 7.8% (79 individuals) were contractors.

Of the employees, 3% stated they were currently unemployed, while this number was only 0.5% for contractors. Respondents not currently working were asked to fill out the survey as if they were still at their previous employer or contract.

Basis of employment (2019-2023)¶
Survey year	Employees		Contractors
	No.	%	No.	%
2019	652	93.9%	42	6.1%
2020	748	92.9%	57	7.1%
2021	887	92.5%	72	7.5%
2022	491	93.5%	34	6.5%
2023	938	92.2%	79	7.8%

Hours worked¶

What we asked

How many hours per week do you work?

1–20 hours
21–30 hours
31–40 hours
41–50 hours
51–60 hours
More than 60 hours

As in previous years, the majority (96%) of respondents worked traditional “full-time” hours each week:

69.7% worked between 31 and 40 hours
24.5% worked between 41 and 50 hours
1.9% worked between 51 and 60 hours

Only one respondent worked more than 60 hours - this person indicated that they put in 95 hours per week.

Of those that worked fewer hours:

2.2% worked 21 to 30 hours each week
1.7% worked 1 to 20 hours

Weekly hours worked¶
Hours worked	No.	%
1-20 hours	17	1.7%
21-30 hours	22	2.2%
31-40 hours	709	69.7%
41-50 hours	249	24.5%
51-60 hours	19	1.9%
61+ hours	1	0.8%

Job title¶

What we asked

What is your job title?

With typos fixed, abbreviations expanded, stop words removed and keyword faceting applied, 275 unique job titles could be discerned. One respondent indicated that they did not have a job title.

As in previous years, the most widely used exact title was “Technical Writer”, reported by 32% of respondents - in fact this phrase appeared in the top 5 job titles and in 67.9% of all job titles.

Technical WriterOther titles

Most widely-used job titles¶
Job title	No.	%
Technical Writer	321	31.6%
Senior Technical Writer	191	18.8%
Lead Technical Writer	39	3.8%
Staff Technical Writer	24	2.4%
Principal Technical Writer	19	1.9%
Documentation Manager	15	1.5%
Technical Writing Manager	13	1.3%
Technical Writer II	12	1.2%
Documentation Specialist	8	0.8%
Technical Author	7	0.7%

Job titles excluding “technical writer”¶
Title	No.	%
Information Developer	5	1.7%
Content Developer	5	1.7%
Information Architect	4	1.3%
Technical Editor	4	1.3%
Knowledge Manager	4	1.3%
Head of Documentation	3	1%
Senior Technical Curriculum Developer	3	1%
Documentation Engineer	3	1%
UX Writer	2	0.7%
Product Manager	2	0.7%

Figure: Job title word cloud

Type of role¶

What we asked

How would you categorize your role? Select multiple roles, if appropriate.

Writer, content creator, producer, editor
Developer, engineer
Educator
Customer support
Advocate, community outreach
Marketing
Management
Other

With regard to working with other people, are you typically (select multiple if appropriate):

A solo worker
Part of a team of people with the same or similar roles
Part of a team of people with different roles
Part of multiple teams
A manager or team leader
Other (please specify)

Role category¶

Most respondents identified their role as “writer, content creator, producer, editor” - 59.4% selected only this category, while 95.6% included it alongside other categories. The second most widely-selected was “management”, with 15.5% of respondents selecting this along with other categories and 2.3% selecting it as their only role category, followed by “developer, engineer”, included by 10.5% of all respondents. In total, respondents selected 63 different combinations of the 8 role categories.

Top role category combinations¶
Category	No.	%
Writer/Creator/Editor	604	59.4%
Writer/Creator/Editor + Management	69	6.8%
Writer/Creator/Editor + Developer/Engineer	45	4.4%
Writer/Creator/Editor + Educator	40	3.9%
Writer/Creator/Editor + Support	24	2.4%
Management	23	2.3%
Writer/Creator/Editor + Advocate	19	1.9%
Writer/Creator/Editor + Marketing	17	1.7%
Writer/Creator/Editor + Other	17	1.7%
Writer/Creator/Editor + Educator + Management	14	1.4%
Writer/Creator/Editor + Developer/Engineer + Management	10	1.0%

Of those respondents who chose “Other” and provided more detail, the additional categories included project management, product management, process management, information architecture, instructional design, QA/testing, content strategy, mentoring, and translation - as well as some terms which can be bundled under the heading “DocOps”: documentation tool and workflow administration, repository maintenance, and documentation infrastructure development and support.

Team breakdown¶

The most widely-selected team configurations were single category: 25.2% of respondents worked only on a team made up of people with the same or similar roles, while 12.7% worked only on a team made up of people with differing roles. 8.5% worked only solo, and 7.1% selected only management. These four configurations covered just over half of all respondents - the other half chose a combination of categories.

Of the 18.8% who indicated that they worked as a manager or team leader, 62.3% also fulfilled other team roles.

Team breakdown¶
Team breakdown	No.	%
Team - similar roles	256	25.2%
Team - different roles	129	12.7%
Solo worker	86	8.5%
Manager or team leader	72	7.1%
Team - similar roles, Team - different roles	58	5.7%
Solo worker, Team - different roles	58	5.7%
Team - similar roles, Team - different roles, Multiple teams	52	5.1%
Team - different roles, Multiple teams	31	3.0%
Team - similar roles, Manager or team leader	31	3.0%
Team - similar roles, Multiple teams	30	2.9%
Solo worker, Team - different roles, Multiple teams	29	2.9%
Multiple teams	28	2.8%

Length of time in current role¶

What we asked

Employees:

How long have you worked in your current role, at your current organization?

Note: Please select the length of time for your position at your current organization only – your total years of experience in documentation will be covered in the individual demographics section. If you have changed roles at the same organization, please select the length of time that you have been in your current role.

Less than 1 year
More than 1 year but less than 2 years
More than 2 years but less than 5 years
More than 5 years but less than 10 years
More than 10 years

Contractors:

How long have you worked as a contractor or freelancer, or been self-employed?

Note: This is how long you have been a contractor or freelancer only - your total years of experience in documentation will be covered later on.

Less than 1 year
More than 1 year but less than 2 years
More than 2 years but less than 5 years
More than 5 years but less than 10 years
More than 10 years

A spike in respondents with new jobs was first seen in 2021, with 31.7% of respondents reported being in their current position at their current organization for less than a year. In 2022, this number peaked at 36.8% - when respondents with new jobs outstripped the number who had held their current position for medium or long terms. In 2023, the number of respondents with new jobs has fallen again, to 20.3% - lower than in 2020 although still well above the 9% reported in 2019.

Length of time in current role¶
Years	No.	%
0-1 years	206	20.3%
1-2 years	235	23.1%
2-5 years	326	32.1%
5-10 years	166	16.3%
10+ years	84	8.3%

Figure: Length of time in current role

Proportion of role related to documentation¶

What we asked

Documentation is:

the whole of my official job description
part of my official job description
not officially part of my job description, but I am expected to perform documentation-related tasks
not officially part of my job description, and I am not expected to perform documentation-related tasks, but I do anyway

Approximately what percentage of your day-to-day tasks are documentation-related?

0-25%
26-50%
51-75%
76-100%

The majority of respondents (73.5% in 2023, almost exactly the same proportion as in 2022) reported that documentation makes up both their whole official job description, and most or all of their day-to-day tasks (87.2% reporting more than 51% of their daily workload). The portion of respondents performing documentation-related tasks even though it’s not part of their job description remained steady.

Official roleActual role

Portion of role officially documentation-related¶
Portion of role	No.	%
Wholly documentation	747	73.5%
Partly documentation	238	23.4%
Not documentation, but it’s expected	22	2.2%
Not documentation, and not expected	10	1.0%

Portion of role actually documentation-related¶
Portion of role	No.	%
76-100%	582	57.2%
51-75%	305	30.0%
26-50%	87	8.6%
0-25%	43	4.2%

Figure: Portion of role officially documentation-related

Figure: Portion of role actually documentation-related

Job changes¶

In the 2022 survey results, we saw more employee respondents in new positions - jobs that they’d held for less than one year - than in any previous survey. To better explore how the job market shake-up of the past few years is affecting our community - both employees and contractors - we added this new section for job changes.

Employment or contract status change¶

What we asked

Employees:

Has your employment status changed in the past year?

Yes
No

Examples of an employment status change: you left a job; were promoted, laid off, made redundant or terminated; you started a new role.

What are the circumstances of your employment status change? Check all that apply.

I was promoted within the same organization
I moved to another position within the same organization
I started a new position in a new organization
I was made redundant, downsized or laid off due to restructuring/bankruptcy/closure
My employment was terminated for another reason
I resigned in order to accept another offer of employment
I resigned, but not to accept another offer of employment
I would rather not say
Other (please specify)

Contractors:

Has your contract/freelance status changed in the past year?

Yes
No

Examples of a contract/freelance status change: a contract or project cancelled prematurely; your regular freelance workload dried up unexpectedly; you started a new contract.

What are the circumstances of your contract/freelance status change? Check all that apply.

I started a new contract or freelance project (or multiple projects)
A contract or freelance project ended prematurely
A contract or freelance project ended as expected
My contract was not renewed as expected
I resigned in order to start another contract
I resigned, but not to start another contract
I “fired” a freelance client
My freelance work pipeline dried up
I left employment in order to start as a contractor/freelancer
I finished contracting/freelancing in order to accept a position as an employee
I would rather not say
Other (please specify)

36.5% of respondents reported undergoing a change in their employment status in the past year, with contractors reporting changes at a slightly higher rate (43%) than employees (35.9%).

Of the employees experiencing employment changes, starting a new position at a new organization was the most reported change (46%). 28.8% were promoted within the same organization.

Of the contractors, having a contract or project ending prematurely was the most reported change (41%). 35.3% started a new contract.

EmployeesContractors

Employment change - employees¶
Change	No.	%
New position	155	46.0%
Promotion	97	28.8%
Redundancy	84	24.9%
Resigned with offer	54	16.0%
Lateral move	21	6.2%
Resigned	13	3.9%
Terminated	11	3.3%

Employment change - contractors¶
Change	No.	%
Contract ended prematurely	14	41.2%
New contract	12	35.3%
Left employment	8	23.5%
Contracted ended normally	7	20.6%
Pipeline dried up	6	17.6%
Contract not renewed	5	14.7%
Resigned with offer	4	11.8%
Fired client	3	8.8%
Left contracting	2	5.9%

Job or contract search status¶

What we asked

Employees:

What is your current job search status?

I’m not looking for a new position, and am not open to employment offers
I’m not looking for a new position, but am open to employment offers
I’m not looking for a new position, but expect to be within the next year
I’m actively looking for a new position

Contractors:

What is your current contract/freelance search status?

I’m not looking for new contracts or freelance projects, and am not open to offers
I’m not looking for new contracts or freelance projects, but am open to offers
I’m not looking for new contracts or freelance projects, but expect to be within the next year
I’m actively looking for new contracts or freelance projects

The majority of respondents - 46.3% of employees and 38% of contractors - stated that while they were not actively looking for new positions or contracts, they were open to considering offers that might come their way. 14% of employees and 29.1% of contractors said they were actively looking for new work.

EmployeesContractors

Current job search status - employees¶
Search status	No.	%
Not actively looking, but open to offers	434	46.3%
Not actively looking, not open to offers	298	31.8%
Actively looking	131	14.0%
Not looking yet, but expect to be within the next year	75	8.0%

Current work search status - contractors¶
Search status	No.	%
Not actively looking, but open to offers	30	38.0%
Actively looking	23	29.1%
Not actively looking, not open to offers	18	22.8%
Not looking yet, but expect to be within the next year	8	10.1%

Job security and stability¶

What we asked

How would you characterize your current feelings of job security and stability, or contract/freelance income security and stability, compared to this time last year?

I’m less confident in my job security or contract/freelance income security than I was last year
My confidence level is around the same
I’m more confident in my job security or contract/freelance income security than I was last year

Note: Employees and contractors who had indicated that they were currently unemployed were not shown this question.

Just over half of all respondents (54.1%) reported feeling the same level of job security and stability, compared to the previous year. 30.5% felt less secure, and only 15.4% felt more secure. The difference in responses between employees and contractors for this question was not significantly different.

Feelings of job security and stability¶
Feelings	No.	%
The same as last year	531	54.1%
Less secure than last year	299	30.5%
More secure than last year	151	15.4%

Job offer considerations¶

What we asked

When considering an offer of employment, how important do you consider the following 13 factors?

The options for each were: not relevant, not very important, somewhat important, very important.

Salary
Benefits (i.e. paid vacation, pension, insurance etc)
Hours and flexibility
Workload and responsibilities
Career advancement opportunities
Professional development opportunities
Work location (remote/on-site/hybrid)
Management/team/co-workers
Organization’s reputation, financial standing/stability, and job security
Organization’s culture
Organization’s community involvement
Organization’s pay transparency policy
Organization’s diversity/inclusivity policy

Note: This question - new for 2023 - was only shown to employees.

While some obvious factors were given high importance by most respondents - salary, work location, hours, and benefits - other factors resulted in more varied results. The only factor that the majority of respondents agreed was not very important was community involvement. Stability, diversity, professional development, career advancement and pay transparency were all found to be “somewhat important” by the majority of respondents, but for all of these factors there was a wide range of variations in the responses.

Employee job offer considerations¶
Factor	Importance
Factor	Very	Somewhat	Not very	None
Salary	81.9%	18.0%	0.1%	0%
Location	75.6%	19.2%	4.8%	0.4%
Hours	74.2%	24.4%	1.4%	0%
Benefits	69.1%	28.7%	1.7%	0.5%
Team	53.1%	38.8%	7.2%	0.9%
Workload	48.7%	46.8%	4.3%	0.2%
Culture	45.6%	42.5%	10.3%	1.5%
Stability	42.3%	49.7%	7.6%	0.4%
Diversity	28.1%	41.6%	22.4%	7.9%
Development	27.2%	52.3%	19.6%	0.9%
Career	26.9%	48.0%	24.0%	1.2%
Pay transparency	21.7%	46.7%	26.7%	4.9%
Community	6.6%	32.7%	48.9%	11.7%

Figure: Employee job offer considerations

Workplace¶

The questions in this section relate to respondents’ workplace: whether they work from home, from an office, or a combination, and how they feel about that. We were also interested in how the much-discussed “back to the office” mandates have affected our community.

Note on use of the term “remote”

In previous surveys, this was some confusion as to the definition of the term “remote”, as many people suddenly forced to work from home due to the pandemic did not think of that situation as working remotely. To clarify, we consider the word “remote” to have the same meaning as “work from home” or “home office”.

Work location¶

What we asked

What is your current work location?

I am required to be on-site full time
I am on-site full time, but it is not required
I am partially on-site, and partially remote (hybrid)
I am fully remote, but it is by choice (i.e. an office location is available to me)
I am fully remote, and it is required (i.e. no office location is available to me)

How do you feel about your work location?

Very negative
Negative
Neutral
Positive
Very Positive

The majority of respondents reported working remotely, with the number doing so by choice (36.2%) higher than the number required to do so by their employer (29%).

Work location¶
Work location	No.	%
Remote (not required)	368	36.2%
Remote (required)	295	29.0%
Hybrid	287	28.2%
On-site (not required)	35	3.4%
On-site (required)	32	3.1%

Figure: Work location

The majority of respondents (80.8%) reported feeling “positive” about their work location, with 51.8% feeling “very positive”.

Feelings about work location¶
Feelings	No.	%
Very positive	527	51.8%
Positive	295	29.0%
Neutral	134	13.2%
Negative	51	5.0%
Very negative	10	1.0%

Figure: Feelings about work location

“Return to office” (RTO) mandates¶

Note on use of the term “post-pandemic”

The survey questions originally included the term “post-pandemic” to describe “return to office” mandates. However, as was correctly pointed out by several community members, the COVID-19 pandemic is not over, and is still very much a concern for at-risk groups. Removing this term does not alter the meaning or intention of the question and so has been left out of this report.

What we asked

Has your organization implemented a “return to office” policy - requesting or requiring that remote or “work from home” employees return to working on-site?

Yes, it’s required all of the time
Yes, it’s required but only part of the time (hybrid work is ok)
Yes, it’s encouraged but not mandatory
Yes, but only for some roles
No, remote work is still allowed/encouraged/required
No, my position was always remote-only
No, my position was always hybrid
No, my position was always on-site only
I don’t know

How do you feel about your organization’s “return to office” policy?

Very negative
Negative
Neutral
Positive
Very Positive

55.1% of respondents reported that they have not been affected by “return to office” (RTO) policies. 42.8% have been affected, with only 2.2% unsure.

Of those that were not affected, 26.2% - the largest segment overall - reported that remote work was still allowed, encouraged or required, with another 23.4% stating that their position was always remote-only.

For those that have been affected, most reported that a hybrid model was being mandated (24.2% overall).

Not affectedAffected

Not affected by mandates¶
RTO Status	No.	%
No, remote work is still allowed/encouraged/required	266	47.5%
No, my position was always remote-only	238	42.5%
No, my position was always hybrid	37	6.6%
No, my position was always on-site only	19	3.4%

Affected by mandates¶
RTO Status	No.	%
Yes, it’s required but only part of the time (hybrid work is ok)	246	56.6%
Yes, it’s encouraged but not mandatory	102	23.4%
Yes, but only for some roles	64	14.7%
Yes, it’s required all of the time	23	5.3%

Those who reported being affected by an RTO policy were asked about their feelings on the situation.

Those who were required to return to the office on a part-time basis were quite evenly split between neutral (32.9%), negative (26%) and very negative (22%). Those who were positive (14.6%) or very positive (4.5%) were in the minority.

Those who reported that a return was being encouraged by not required were less negative overall - 41% reported “neutral”, with the remainder split evenly between positive and negative.

Those affected by a full time RTO mandate felt predominantly negative, with only 3 individuals reporting positive feelings.

Preferred work location¶

What we asked

Regardless of the policy at your current organization or your current situation, what is your preferred work location?

I prefer to work on-site on a full-time basis
I prefer to work remotely/from home on a full-time basis
I prefer the flexibility of a hybrid work location (partly on-site, partly remote)
I have no strong preference

Regardless of their current situation, 58% of all respondents said that their preferred work location is remote. Another 38.2% favored a hybrid model (some days in the office, some days working from home or another location). Only 2.6% said they preferred working on-site at their employer’s office, and 1.3% stated no preference.

Preferred work location¶
Preferred work location	No.	%
Remote	590	58.0%
Hybrid	388	38.2%
On-site	26	2.6%
No preference	13	1.3%

Employee salary, benefits and satisfaction¶

To protect the privacy of our community, we do not publish median salary figures for any region or category with less than 10 respondents. In previous years, this has meant that median salaries could only be given for a few regions and countries, and a handful of US states.

With this year’s survey amassing the highest number of submissions yet, we can now provide a more extensive range of salary breakdowns. Alongside the baseline data for Africa, which encompasses respondents from South Africa, Kenya, and Nigeria, we have gathered enough data to publish median salaries (50^th percentile) for 15 individual countries, 17 US states, 3 Canadian provinces (including separate figures for each province’s largest city), and 3 Australian states.

In regions or categories meet the minimum threshold of 30 respondents, we’re also providing the 25^th percentile (the value below which 25% of the data falls) and 75^th percentile (the value below which 75% of the data falls).

Currency¶

What we asked

What currency are you paid in?

Employee respondents reported being paid in 26 different currencies. To make comparisons possible, all currencies were converted to USD using mid-market exchange rates, averaged for the whole of 2023.

Currencies and exchange rates - employees¶
Currency (code)	No.	Rate
United States Dollar (USD)	487	1.00000
Euro (EUR)	147	1.08396
Canadian Dollar (CAD)	73	0.74068
British Pound Sterling (GBP)	55	1.25209
Australian Dollar (AUD)	41	0.65884
Indian Rupee (INR)	27	0.01209
Romanian Leu (RON)	17	0.23000
Polish Zloty (PLN)	13	0.24198
Russian Ruble (RUB)	12	0.01190
Israeli New Shekel (NIS)	12	0.26921
Czech Koruna (CZK)	8	0.04484
South African Rand (ZAR)	7	0.05359
Ukrainian Hryvnia (UAH)	6	0.02720
Mexican Peso (MXN)	5	0.05734
Japanese Yen (JPY)	5	0.00700
Brazilian Real (BRL)	4	0.20030
New Zealand Dollar (NZD)	4	0.61072
Swedish Krona (SEK)	4	0.09427
Swiss Franc (CHF)	4	1.12614
Norwegian Krone (NOK)	1	0.09413
United Arab Emirates Dirham (AED)	1	0.27227
Indonesian Rupiah (IDR)	1	0.00007
Kenyan Shilling (KES)	1	0.00720
Thai Baht (THB)	1	0.02851
Singapore Dollar (SGD)	1	0.74368
Danish Krone (DKK)	1	0.14532

Pay interval¶

What we asked

Would you prefer to enter your salary as a yearly or monthly amount?

In some locations, it is customary to discuss salary as a yearly figure, while in other it is more common to talk about monthly salaries. Respondents were asked to specify if they were entering a yearly or monthly figure, and all monthly salaries were multiplied by 12 to allow for comparison. In total, 81.1% of employee respondents chose to enter their salary as a yearly figure, with 18.9% choosing monthly.

Median salary¶

What we asked

What is your total (gross) salary (including tax)? Note: If your total compensation is made up of a base salary and significant bonus, equity or commission payments, please enter your total compensation here (or an average, if it fluctuates).

As in previous years, salaries for those working part-time hours (less than 30 per week) have been omitted from the figures in this section. The median salaries are based on 922 full-time employee respondents.

Definition of percentile values

Previous survey results have only reported the median salary - the number in the middle of the range, sometimes referred to as the 50^th percentile. Due to the increase in numbers and finer-grained location data, we’re able this year to also publish figures for the 25^th and 75^th percentile figures, for regions where there are more than 30 respondents.

In the following tables, the following definitions apply:

25^th percentile: one quarter of all respondents earned less, three quarters earned more
50^th percentile (median): half of all respondents earned more, half earned less
75^th percentile: one quarter of all respondents earned more, three quarters earned less

Median salary by respondent region¶

Given the range of socio-economic differences in the countries in the survey results, median salary figures broken down by country of residence of employee is more useful than overall median salary.

Privacy and salary information

In order to protect the privacy of respondents, median salaries are not shown for any country or region with less than 10 respondents. Countries with respondents in 2024 that are excluded by this condition are:

North America: Puerto Rico, St Kitts & Nevis, Mexico
Europe: Spain, Czech Republic, Finland, Italy, Switzerland, Croatia, Sweden, Serbia, Austria, Slovenia, Estonia, Greece, Belgium, Lithuania, Bulgaria, Norway, Turkey, Cyprus, Montenegro, Denmark
Oceania: New Zealand
Asia: Japan, Singapore, Thailand, Indonesia
Middle East: United Arab Emirates, Lebanon
Africa: South Africa, Kenya, Nigeria
South America: Brazil, Argentina

Salary (USD) by respondent region¶
Region (No.)	25^th	50^th	75^th
Worldwide (922)	$58,534	$82,418	$118,571
North America (526)	$80,000	$105,000	$140,000
USA (444)	$86,962	$114,000	$147,000
Canada (74)	$62,217	$73,050	$92,215
Europe (287)	$37,749	$56,580	$75,739
United Kingdom (54)	$56,203	$72,058	$86,660
Ukraine (36)	$21,636	$28,525	$40,725
Germany (32)	$64,496	$76,473	$90,240
France (21)		$45,526
Poland (18)		$38,475
Romania (17)		$39,631
Ireland (12)		$81,189
Portugal (11)		$66,159
Russia (11)		$21,420
Netherlands (11)		$78,045
Oceania (43)	$72,474	$85,648	$102,450
Australia (39)	$72,474	$88,944	$103,109
Asia (36)	$15,128	$30,225	$48,693
India (28)		$22,106
Middle East (14)	–	$95,301	–
Israel (12)		$96,916
Africa (10)	–	$45,019	–

Median salary by respondent region - further breakdowns¶

Respondent numbers allow some additional breakdowns by US state, Candian province and Australian state, as well as a handful of North American cities.

United StatesCanadaAustralia

Salary (USD) by respondent region - USA¶
State (No.)	25^th	50^th	75^th
California (65)	$100,995	$149,347	$180,000
San Franciso (10)		$200,000
Texas (41)	$95,000	$115,300	$140,000
Austin (19)		$128,623
North Carolina (27)		$114,000
Washington (25)		$150,000
Seattle (11)		$170,000
Oregon (25)		$115,448
Portland (17)		$104,000
Colorado (23)		$133,000
Florida (20)		$90,500
New York (20)		$104,250
Massachusetts (19)		$133,034
Minnesota (15)		$100,000
Michigan (15)		$88,000
Pennsylvania (15)		$114,000
Wisconsin (14)		$100,375
Virginia (14)		$89,750
Georgia (12)		$115,000
Ohio (12)		$107,050
Utah (11)		$108,819

Salary (USD) by respondent region - Canada¶
Province (No.)	25^th	50^th	75^th
Ontario (37)	$62,217	$70,365	$85,179
Toronto (15)		$70,365
Quebec (13)		$67,798
Montreal (10)		$78,764
British Columbia (12)		$90,734
Vancouver (10)		$85,179

Salary (USD) by respondent region - Australia¶
State	No.	50^th
Queensland	12	$84,990
New South Wales	12	$94,570
Victoria	11	$93,556

Median salary by gender identity¶

Due to numbers, we are only able to break down salary by gender identity for women (59.9% of all respondents) and men (34.7% of all respondents). In almost every region, men earned more than women, by as much as 76% in Asia - although with such a small sample size that is unlikely to be truly representative.

The only region where the median for women was higher was North America overall - but even here, the 75th percentile salary was higher for men, and when looking at the two largest countries in that region (the United States and Canada) men were paid more overall.

WomenMenComparison

Salary (USD) by gender identity - women¶
Region (No.)	25^th	50^th	75^th
Worldwide (544)	$55,060	$80,000	$114,250
North America (310)	$80,000	$107,338	$140,000
United States (262)	$86,512	$112,700	$144,750
Canada (43)	$62,588	$70,365	$96,289
Europe (179)	$34,063	$52,030	$71,682
United Kingdom (34)	$57,283	$72,058	$81,073
Ukraine (28)		$27,081
Germany (20)		$74,251
France (15)		$45,526
Romania (15)		$38,502
Poland (11)		$32,519
Ireland (10)		$80,051
Oceania (21)	–	$80,612	–
Australia (17)		$82,356
Asia (20)	–	$21,762	–
India (15)		$19,344

Salary (USD) by gender identity - men¶
Region (No.)	25^th	50^th	75^th
Worldwide (326)	$62,671	$90,000	$128,840
North America (185)	$80,000	$105,000	$147,665
United States (156)	$87,369	$114,000	$150,000
Canada (26)		$77,772
Europe (94)	$43,832	$65,355	$91,762
United Kingdom (18)		$74,124
Germany (11)		$80,755
Oceania (19)	–	$93,556	–
Australia (19)		$93,556
Asia (13)	–	$38,495	–
India (10)		$33,489

Median salary (USD) by gender identity - comparison¶
Region	Women	Men	Diff
Worldwide	$80,000	$90,000	12.5%
North America	$107,338	$105,000	-2.2%
United States	$112,700	$114,000	1.2%
Canada	$70,365	$77,772	10.5%
Europe	$52,030	$65,355	25.6%
United Kingdom	$72,058	$74,124	2.9%
Germany	$74,251	$80,755	8.8%
Oceania	$80,612	$93,556	16.0%
Australia	$82,356	$93,556	13.6%
Asia	$21,762	$38,495	76.9%
India	$19,344	$33,489	73.1%

Median salary by years of experience¶

0-2 years2-5 years5-10 years

Salary (USD) by experience - 0-2 years¶
Region (No.)	25^th	50^th	75^th
Worldwide (78)	$39,028	$60,000	$75,251
North America (43)	$60,000	$70,000	$86,525
United States (38)	$60,400	$72,400	$88,263
Europe (28)		$39,377

Salary (USD) by experience - 2-5 years¶
Region (No.)	25^th	50^th	75^th
Worldwide (186)	$39,309	$65,109	$85,750
North America (84)	$68,786	$81,695	$100,000
United States (63)	$78,205	$90,000	$109,500
Canada (18)		$64,069
Europe (85)	$32,519	$45,526	$62,653
Ukraine (17)		$27,316
Germany (11)		$72,625
Poland (11)		$34,845

Salary (USD) by experience - 5-10 years¶
Region (No.)	25^th	50^th	75^th
Worldwide (256)	$59,618	$80,800	$119,427
North America (141)	$78,250	$105,000	$140,000
United States (120)	$85,750	$115,000	$147,587
Canada (19)	$61,477	$67,798	$94,437
Europe (86)	$42,215	$64,460	$79,783
United Kingdom (19)		$75,126
Germany (11)		$77,070
Oceania (11)		$82,447
Asia (10)		$25,733

10-15 years15-20 years20+ years

Salary (USD) by experience - 10-15 years¶
Region (No.)	25^th	50^th	75^th
Worldwide (147)	$62,545	$90,017	$133,000
North America (78)	$87,000	$128,812	$155,158
United States (67)	$97,000	$135,000	$162,500
Canada (10)		$72,217
Europe (50)	$48,240	$63,483	$90,005
Oceania (11)		$90,262
Australia (10)		$90,986

Salary (USD) by experience - 15-20 years¶
Region (No.)	25^th	50^th	75^th
Worldwide (95)	$75,955	$96,000	$124,500
North America (54)	$94,250	$115,000	$142,500
United States (47)	$98,450	$122,000	$146,000
Europe (22)		$70,913

Salary (USD) by experience - 20+ years¶
Region (No.)	25^th	50^th	75^th
Worldwide (156)	$95,000	$115,149	$147,783
North America (122)	$104,250	$125,000	$160,000
United States (106)	$108,000	$126,473	$163,000
Canada (15)		$112,584
Europe (16)		$62,390

Median salary by organization size (employees)¶

1-100101-1K1,001-10K

Salary (USD) by org size - 1-100 employees¶
Region (No.)	25^th	50^th	75^th
Worldwide (130)	$49,007	$71,289	$100,000
North America (56)	$73,841	$98,050	$141,250
United States (46)	$88,119	$101,440	$143,750
Europe (53)	$35,771	$54,632	$70,457
Oceania (10)		$72,473

Salary (USD) by org size - 101-1,000 employees¶
Region (No.)	25^th	50^th	75^th
Worldwide (340)	$56,580	$80,000	$105,000
North America (176)	$77,133	$98,000	$130,009
United States (140)	$81,875	$105,000	$137,625
Canada (34)	$63,328	$73,791	$87,956
Europe (124)	$42,000	$58,534	$77,855
United Kingdom (24)		$73,561
Germany (17)		$77,070
Ukraine (13)		$32,519
France (12)		$47,375
Oceania (17)		$82,356
Australia (15)		$82,356

Salary (USD) by org size - 1,001-10,000 employees¶
Region (No.)	25^th	50^th	75^th
Worldwide (258)	$60,559	$82,490	$118,382
North America (158)	$78,255	$106,250	$133,643
United States (137)	$82,534	$110,000	$140,000
Canada (19)	$62,217	$67,798	$77,519
Europe (74)	$34,726	$54,993	$79,783
United Kingdom (13)	$56,156	$62,605	$80,001
Ukraine (11)	$18,000	$25,200	$44,032
Asia (12)	$22,278	$31,968	$55,312

10,001-100K100K +

Salary (USD) by org size - 10,001-100K employees¶
Region (No.)	25^th	50^th	75^th
Worldwide (139)	$70,891	$100,000	$133,750
North America (99)	$90,000	$110,000	$148,500
United States (90)	$94,050	$112,700	$152,700
Europe (28)	$38,853	$54,430	$72,747

Salary (USD) by org size - 100K + employees¶
Region (No.)	25^th	50^th	75^th
Worldwide (55)	$55,315	$128,623	$160,500
North America (37)	$115,448	$152,258	$190,000
United States (31)	$129,312	$158,900	$199,500

Employee benefits¶

What we asked

Does your salary package include any additional benefits? Check all that apply, or select “none of the above”.

Paid vacation time (in excess of government-mandated minimums)
Paid parental leave (in excess of government-mandated minimum)
Time off or bonuses for community-related activities
Unlimited PTO (paid/personal time off)
Health insurance (in excess of government-mandated minimums)
Other types of insurance e.g. life insurance, accident insurance, income protection insurance
Pension, superannuation, 401(k) matching or retirement fund (in excess of any government-mandated minimums)
Stocks, shares, stock options, or equity
Commission or bonus payments
Professional development / ongoing education / conference budget
Meals, meal vouchers, or food-related benefits
Gym, fitness, sport, or other wellness-related benefits
Transportation-related benefits (company car, public transport passes, parking, fuel vouchers or reimbursements for any transport-related cost)
Home office or co-working office budget (including for laptops or other equipment)
Phone and/or internet-related benefits or reimbursements
None of the above
Other (please specify)

Differences in international labor laws

In nearly all countries outside the US, the law ensures that employees receive paid vacation time and sick leave, with many also requiring pension contributions and/or offering paid parental leave. Likewise, many countries provide some level of universal health care, eliminating the necessity for employer-provided health coverage. To make this clearer, we asked respondents to indicate only those benefits — vacation time, health insurance, pension plans, and parental leave — that are in excess of the legal requirements in their country of residence.

Employee benefits¶
Benefit	No.	%
Health insurance *	729	77.7%
Paid vacation time *	653	69.6%
Pension, superannuation plan, 401(k) matching or retirement fund *	536	57.1%
Other types of insurance eg life, accident, income protection	517	55.1%
Professional development, education or conference budget	463	49.4%
Stocks, shares, stock options, or equity	441	47.0%
Paid parental leave *	434	46.3%
Gym, fitness, sport, or other wellness-related benefits	344	36.7%
Home office or co-working office budget	327	34.9%
Time off or bonuses for community-related activities	296	31.6%
Commission or bonus payments	295	31.4%
Unlimited PTO (paid/personal time off)	286	30.5%
Meals, meal vouchers, or food-related benefits	254	27.1%
Phone or internet-related benefits or reimbursements	222	23.7%
Transportation-related benefits (car, parking, fuel, public transport etc)	184	19.6%

* in excess of any government-mandated minimums

Employee satisfaction¶

What we asked

Considering only your salary and benefits, rate your level of satisfaction:

Very unsatisfied
Unsatisfied
Neutral
Satisfied
Very satisfied

What reasons do you have for dissatisfaction with your salary and benefits, if any? Check all that apply, or check “none of the above”:

Salary is too low
Benefits are missing or insufficient
Discrepancy between salary and cost of living in my area
Unfair or inconsistent salary across similar roles in my organization
I know or suspect a gender pay gap exists in my organization
I work too many hours
I don’t work enough hours
Responsibilities exceed pay grade
None of the above
Other (please specify)

Considering your overall employment conditions - separate from your salary and benefits - rate your level of satisfaction:

Very unsatisfied
Unsatisfied
Neutral
Satisfied
Very satisfied

What reasons do you have for dissatisfaction with your overall employment conditions, if any? Check all that apply, or check “none of the above”:

My workload is too high
My workload is too low
There is too much stress or pressure
The work is not interesting or challenging enough
Role is undervalued or underfunded
No opportunities for advancement
Unsupportive work environment
Insufficient opportunities for professional development
Outdated, inadequate or unsatisfactory toolset
Management not open to change
No opportunity for remote work
I don’t feel supported as a remote worker
No office location is available to me
I don’t feel respected
I am discriminated against on the basis of gender
I am discriminated against on the basis of race or nationality
I am discriminated against on the basis of age
I am discriminated against on the basis of education level
I am discriminated against for some other reason, or a reason I do not wish to share
Too much bureaucratic overhead/too many meetings
Issues with co-workers
Bullying and/or harassment
Organizational politics
Lack of pay transparency
Job instability
None of the above
Other (please specify)

Considering your salary, benefits, and overall employment conditions, what do you like about your current job? Check all that apply, or check “none of the above”:

I like and/or respect my co-workers
I like and/or respect the organization I work for
I’m compensated fairly for the work I do
I’m satisfied with my benefits
My workload is manageable
My manager’s expectations are realistic/reasonable
The work is sufficiently interesting and/or challenging
My contributions are valued
I feel respected
I feel I am making a positive impact (in my organization, industry, community, or the wider world)
I have opportunities for career development and advancement
I have opportunities for professional development/learning
I have flexibility in working hours or location
I feel I have work-life balance
None of the above
Other (please specify)

Looking at all regions, 68.7% of all employee respondents were satisfied with their salary and benefits package - 25.6% rated themselves “very satisfied”.

Salary satisfactionJob satisfaction

Employee salary satisfaction¶
Salary satisfaction	No.	%
Satisfied	398	43.2%
Very satisfied	237	25.7%
Neutral	150	16.3%
Unsatisfied	119	12.9%
Very unsatisfied	18	2.0%

Employee job satisfaction¶
Job satisfaction	No.	%
Satisfied	436	46.5%
Very satisfied	224	23.9%
Neutral	165	17.6%
Unsatisfied	95	10.1%
Very unsatisfied	18	1.9%

Factors affecting salary satisfaction¶

35.1% of employee respondents - the largest group - said that they had no reasons for dissatisfaction with their salary and benefits. The next most-selected option was “salary is too low”, with 30.5%.

As a result of 5 submissions in the “other” category, a new factor was added to these results, “No raises or adjustments for inflation”, which will be included as an option for this question in 2024. It’s worth noting that had this option been included in the question, other respondents may have selected it, so it’s possible that this factor is affecting the industry more than these results would suggest.

Factors affecting employee salary satisfaction¶
Factor	No.	%
None of the above	329	35.1%
Salary is too low	286	30.5%
Discrepancy between salary and cost of living in my area	217	23.1%
Responsibilities exceed pay grade	213	22.7%
Benefits are missing or insufficient	198	21.1%
Unfair or inconsistent salary across similar roles in my organization	155	16.5%
I know or suspect a gender pay gap exists in my organization	108	11.5%
I work too many hours	82	8.7%
I don’t work enough hours	9	1.0%
No raises or adjustments for inflation *	5	0.5%

* A new factor, added to the 2023 results as a result of multiple submissions in the “other” category

Figure: Factors affecting salary satisfaction

Factors affecting overall job satisfaction¶

The most cited factor affecting overall job satisfaction among employees was “Role is undervalued or underfunded” - this option was selected by 34.7% of respondents.

Of the 19 respondents who selected “other” and provided more detail, those that did not fit into an existing category included:

issues with communication within the organization
poorly defined or badly executed business processes
bad experiences with human resources
poor leadership and incompetence at the executive level
issues around the implementation of remote/WFH versus on-site work and “return to the office” mandates

Factors affecting employee job satisfaction¶
Factor	No.	%
Role is undervalued or underfunded	320	34.7%
None of the above	223	24.2%
No opportunities for advancement	212	23.0%
There is too much stress or pressure	182	19.7%
Insufficient opportunities for professional development	180	19.5%
Organizational politics	166	18.0%
My workload is too high	162	17.6%
Outdated, inadequate or unsatisfactory toolset	158	17.1%
Too much bureaucratic overhead/too many meetings	155	16.8%
Management not open to change	142	15.4%
The work is not interesting or challenging enough	138	15.0%
Job instability	130	14.1%
Unsupportive work environment	117	12.7%
I don’t feel respected	84	9.1%
Issues with co-workers	58	6.3%
I don’t feel supported as a remote worker	45	4.9%
No opportunity for remote work	44	4.8%
My workload is too low	32	3.5%
Bullying and/or harassment	27	2.9%
I am discriminated against on the basis of gender	24	2.6%
No office location is available to me	19	2.1%
I am discriminated against on the basis of age	10	1.1%
I am discriminated against for some other reason, or a reason I do not wish to share	10	1.1%
I am discriminated against on the basis of race or nationality	3	0.3%

Factors enhancing job satisfaction¶

On the whole, respondents were very positive about the best aspects of their jobs. 85% said that they liked and/or respected their co-workers, and 72% highlighted flexibility in working hours or location.

Of those respondents who selected “other” and provided more detail, factors included:

autonomy and freedom
work related to personal interests
support through times of personal difficulty
competency in leadership
fully remote/WFH schedule

Factors enhancing employee job satisfaction¶
Factor	No.	%
I like and/or respect my co-workers	794	84.8%
I have flexibility in working hours or location	673	71.9%
My manager’s expectations are realistic/reasonable	610	65.2%
I feel I have work-life balance	608	65.0%
My workload is manageable	584	62.4%
The work is sufficiently interesting and/or challenging	558	59.6%
I’m satisfied with my benefits	511	54.6%
I’m compensated fairly for the work I do	499	53.3%
I like and/or respect the organization I work for	494	52.8%
My contributions are valued	466	49.8%
I feel respected	456	48.7%
I feel I am making a positive impact (in my organization, industry, community, or the wider world)	411	43.9%
I have opportunities for career development and advancement	252	26.9%

Contract rates and satisfaction¶

Note on median rates for contractors

While the 2023 survey results include more contractors than in any previous year (79) this number is too low, and the respondents too geographically diverse, to determine median rates except for the very largest regions (the United States and Europe). Numbers are provided where possible, but it should be noted that the sample size is not large enough to provide meaningful insight.

For example, out of the 58 hourly rates entered, the highest value is 57 times higher than the lowest value. Even when only examining data for the United States, where 27 hourly rates were entered, the highest rate is 44 times higher than the lowest rate. Trying to segment these values further - by region, type of role, gender etc - results in numbers far too low to publish.

Preferred term¶

What we asked

What’s your preferred term to describe the kind of work you do?

I consider myself a contractor
I consider myself a freelancer
I consider myself self-employed
I prefer a different term (please specify)

For the first time this year, we asked those respondents who are not employees what term they use to describe the kind of work they do. 53.2% term themselves “contractors”, while 27.8% prefer “self-employed” and 16.5% use “freelancer”. Of those who chose “other”, the two terms added were “agency” and “consultant”.

Several contractor respondents indicated that they were contractors by necessity rather than choice, taking contracts either because they were unable to find a suitable employment offer, or anticipating an employment offer after a period of contracting.

Preferred term - contractors¶
Preferred term	No.	%
Contractor	42	53.2%
Self-employed	22	27.8%
Freelancer	13	16.5%
Other	2	2.5%

Type of contract work¶

What we asked

What kind of contract, freelance or self-employed work do you typically engage in? Check all that apply.

I work for multiple clients at the same time
I work for one client at a time
I work on short-term projects (spanning days or weeks)
I work on medium-term projects (spanning 1 to 6 months)
I work on long-term projects (6 to 12 months or longer)
I offer a specific product or products
I offer a specific service or services
Other (please specify)

Contractor work type - clients¶

48% of contractor clients indicated that they worked exclusively for a single client at a time. Another 34% indicated that they worked exclusively for multiple clients at a time. 13% worked at times for either a single client or multiple clients, and 5% did not indicate whether they worked for a single client or multiple.

Contractor work type - clients¶
Client type	No.	%
Single client	38	48.1%
Multiple clients	27	34.2%
Both single and multiple clients	10	12.7%
Not specified	4	5.1%

Contractor work type - duration¶

Contractor work type - duration¶
Typical contract length	No.	%
No term selected	29	36.7%
Exclusively long term (6 to 12 months or longer)	16	20.3%
Medium and long term	10	12.7%
Short, medium and long term	10	12.7%
Exclusively medium term (1 to 6 months)	5	6.3%
Short and medium term	4	5.1%
Short and long term	4	5.1%
Exclusively short term (days or weeks)	1	1.3%

Contractor work type - products and services¶

Contractor work type - products and services¶
Product or service offering	No.	%
Offering neither	56	70.9%
Exclusively offering a service/services	21	26.6%
Exclusively offering a product/products	1	1.3%
Offering both	1	1.3%

Currency and rates¶

What we asked

What is the primary currency that you use?

What is your hourly rate? What is you day rate? What is your monthly rate? Note: Please don’t include any VAT, GST or sales tax.

Currencies¶

Contractor respondents were paid in 7 different currencies. To make comparisons possible, all currencies were converted to USD using mid-market exchange rates, averaged for the whole of 2023.

Currencies and exchange rates - contractors¶
Currency	No.	Rate
United States Dollar (USD)	44	1
Euro (EUR)	15	1.08396
Canadian Dollar (CAD)	7	0.74068
Australian Dollar (AUD)	5	0.65884
British Pound Sterling (GBP)	5	1.25209
Ukrainian Hryvnia (UAH)	2	0.0272
Polish Zloty (PLN)	1	0.24198

Location of contractors¶

North AmericaEuropeOther regions

Location - North America - contractors¶
Region	No.	%
North America	35	44.3%
United States	28
Canada	7

Location - Europe - contractors¶
Region	No.	%
Europe	34	43.0%
Poland	9
Ukraine	9
United Kingdom	5
Netherlands	3
Germany	2
Hungary	2
Portugal	1
Spain	1
Georgia	1
Austria	1

Location - other regions - contractors¶
Region	No.	%
Oceania	6	7.6%
Australia	6
Africa	3	3.8%
Nigeria	1
South Africa	1
Rwanda	1
South America	1	1.3%
Argentina	1

Fee structures¶

Comparing payment rates for contractors is difficult due to the number of different ways that individuals in this group operate. To simplify this as much as possible while still allowing comparisons, contractors were asked to estimate their hourly rate, day rate or monthly rate - or one of each type of rate, if appropriate - even if they normally used a different fee structure. Contractors charging multiple rates or in multiple currencies were asked to enter their most common rate, or an average if they felt that was more representative.

The hourly rate was the most popular option, utilized by 73.4% of respondents (and exclusively by 41.8%). Next was monthly rates, entered by 43% of respondents (exclusively by 20.3%). Day rates were entered by 38% of respondents, but only exclusively by 6.3%.

41.8% of respondents entered a figure for all three fee structures. 8.9% entered both hourly and day rates, and there were no respondents entering only hourly and monthly, or only daily and monthly figures.

Median hourly rate¶

The median hourly rate across all regions (from 58 respondents) was USD $53. Drilling down to North America (34 respondents), that rises to USD $55, and this number stays the same when examining the United States only (27 respondents).

Looking at Europe, the median hourly rate was USD $33 (19 respondents). No further splits are possible in this region.

Median day rate¶

The median day rate across all regions (30 respondents) was USD $447. Looking at North America only (12 respondents), this goes up to USD $465, and in the United States only (10 respondents) to USD $480.

Looking only at Europe (13 respondents), the median day rate was USD $242.

Median monthly rate¶

The median monthly rate across all regions (34 respondents) was USD $4,168. There were not enough monthly rate values entered to publish a figure for North America or the United States, but examining Europe only (20 respondents) the median was USD $3,519. No further breakdowns are possible.

Contractor satisfaction¶

What we asked

Considering only your contractor or freelance rates, gauge your level of satisfaction:

Very unsatisfied
Unsatisfied
Neutral
Satisfied
Very satisfied

What reasons do you have for dissatisfaction with your contract or freelance rates, if any? Check all that apply, or check “none of the above”. Note: Due to the many different types of contract and freelance work, some of these may not apply to your situation.

Rate is too low
Discrepancy between rate and cost of living in my area
Unfair or inconsistent rates across similar roles in the organizations I work for
I know or suspect a gender pay gap exists in the organizations I work for
I work too many hours
I don’t work enough hours
Responsibilities exceed pay grade
Accounting/management overhead is too high
None of the above
Other (please specify)

Considering your overall contract or freelance conditions - separate from your rates - gauge your level of satisfaction:

Very unsatisfied
Unsatisfied
Neutral
Satisfied
Very satisfied

What reasons do you have for dissatisfaction with your overall contract or freelance situation, if any? Check all that apply, or check “none of the above”. Note: Due to the many different types of contract and freelance work, some of these may not apply to your situation.

My workload is too high
My workload is too low
There is too much stress or pressure
The work is not interesting or challenging enough
Role is undervalued or underfunded
No opportunities for advancement
Difficulty increasing rates
Unsupportive work environment
Insufficient opportunities for professional development
Outdated, inadequate or unsatisfactory toolset
Management not open to change
No opportunity for remote or hybrid work
I don’t feel supported as a remote worker
No office location is available to me
I don’t feel respected
I am discriminated against on the basis of gender
I am discriminated against on the basis of race or nationality
I am discriminated against on the basis of age
I am discriminated against on the basis of education level
I am discriminated against for some other reason, or a reason I do not wish to share
Too much bureaucratic overhead/too many meetings
Issues with co-workers
Bullying and/or harassment
Organizational politics
Lack of pay transparency
Job instability
None of the above
Other (please specify)

Considering both your rates and overall conditions, what do you like about your current contract, freelance or self-employment situation? Check all that apply, or check “none of the above”:

I like and/or respect my co-workers
I like and/or respect the organization/s I contract for
I’m compensated fairly for the work I do
My workload is manageable
The expectations upon me are realistic/reasonable
The work is sufficiently interesting and/or challenging
My contributions are valued
I feel respected
I feel I am making a positive impact (in my organization, industry, community, or the wider world)
I have opportunities for career development and advancement
I have opportunities for professional development/learning
I have flexibility in working hours or location
I feel I have work-life balance
None of the above
Other (please specify)

Rate satisfactionOverall satisfaction

Rate satisfaction - contractors¶
Rate satisfaction	No.	%
Satisfied	39	49.4%
Neutral	14	17.7%
Very satisfied	14	17.7%
Unsatisfied	11	13.9%
Very unsatisfied	1	1.3%

Overall satisfaction - contractors¶
Overall satisfaction	No.	%
Satisfied	39	49.4%
Very satisfied	20	25.3%
Neutral	13	16.5%
Unsatisfied	7	8.9%

Factors affecting contractor satisfaction¶

Rate factorsOverall factorsPositive factors

Factors affecting rate satisfaction - contractors¶
Factor	No.	%
Discrepancy between rate and cost of living in my area	17	21.3%
Rate is too low	16	20.0%
Responsibilities exceed pay grade	16	20.0%
Unfair or inconsistent rates across similar roles in the organizations I work for	13	16.3%
I work too many hours	6	7.5%
I don’t work enough hours	5	6.3%
I know or suspect a gender pay gap exists in my organization	5	6.3%
Accounting/management overhead is too high	2	2.5%

Factors affecting overall satisfaction - contractors¶
Factor	No.	%
Role is undervalued or underfunded	25	9.9%
Difficulties increasing rates	24	9.5%
Outdated, inadequate or unsatisfactory toolset	19	7.5%
The work is not interesting or challenging enough	18	7.1%
Job instability	18	7.1%
No opportunities for advancement	19	7.5%
Insufficient opportunities for professional development	16	6.3%
Organizational politics	14	5.5%
Management not open to change	13	5.1%
Lack of pay transparency	11	4.3%
I don’t feel respected	11	4.3%
My workload is too high	9	3.6%
There is too much stress or pressure	7	2.8%
Too much bureaucratic overhead/too many meetings	8	3.2%
Unsupportive work environment	5	2.0%
My workload is too low	6	2.4%
Issues with co-workers	5	2.0%
No opportunity for remote work	4	1.6%
I am discriminated against on the basis of age	3	1.2%
I don’t feel supported as a remote worker	4	1.6%
No office location is available to me	3	1.2%
Bullying and/or harassment	3	1.2%
I am discriminated against on the basis of gender	3	1.2%
I am discriminated against for some other reason, or a reason I do not wish to share	2	0.8%
I am discriminated against on the basis of education level	2	0.8%
I am discriminated against on the basis of race or nationality	1	0.4%

Factors enhancing overall satisfaction - contractors¶
Factor	No.	%
I like and/or respect my co-workers	61	11.8%
My workload is manageable	56	10.9%
I have flexibility in working hours or location	60	11.6%
I feel respected	48	9.3%
My manager’s expectations are realistic/reasonable	46	8.9%
My contributions are valued	46	8.9%
The work is sufficiently interesting and/or challenging	44	8.5%
I like and/or respect the organization I work for	41	7.9%
I feel I am making a positive impact (in my organization, industry, community, or the wider world)	38	7.4%
I’m compensated fairly for the work I do	39	7.6%
I have opportunities for professional development/learning	25	4.8%
I have opportunities for career development and advancement	12	2.3%

Pay transparency¶

Organizations with pay transparency are open about salaries and benefits for existing and prospective employees and contractors. Due to feedback from contractors in 2022, pay transparency questions were only shown to employee respondents.

Pay transparency legislation

A number of US states have made some level of pay transparency law - Maryland, Colorado, Connecticut, Nevada, Rhode Island, Washington, California and New York - and a number of others are considering doing so. The exact requirements, level of compliance and enforcement mechanisms vary from state to state, and as most laws have only been enacted recently, it will take some time for the effects to be felt. An overview is available here: Quick facts about state salary range transparency laws

Additionally, The European Parliament approved a new Pay Transparency Directive in March 2023. EU member states have three years to enact legislation based on the directive. Part of the directive involves measuring and eliminating any gender-based pay discrepancies. More information is available here: Commission welcomes the political agreement on new EU rules for pay transparency

Official pay transparency policy¶

What we asked

Is there an official pay transparency policy at your organization?

Yes - compensation is disclosed for all roles, levels, and job listings to all employees and candidates
Yes - but disclosure is limited to certain roles, levels, candidacy or employment status, or location
Yes - the policy forbids disclosure on compensation
No - there is no policy on compensation disclosure
I am not sure

52.2% of respondents reported that there was no official pay transparency policy at their organization, and 23.9% were unsure. These numbers are almost exactly the same as last year, which was the first time that this question was included.

9.8% of organizations had a partial policy, and 6.8% had a full open pay transparency (slightly up from 5.3% last year). 7.2% had a policy forbidding any pay disclosure, which is slightly down from 9% last year.

Pay transparency policy¶
Official policy	No.	%
No policy	490	52.2%
Unsure	224	23.9%
Yes - partial transparency	92	9.8%
Yes - disclosure is forbidden	68	7.2%
Yes - full transparency	64	6.8%

Pay transparency culture¶

What we asked

Regardless of official policy, is there a culture of sharing salary information at your organization?

Yes - all or most of my co-workers openly share salary information
Partial - some of my co-workers share salary information
No - salary information is not openly shared
I’m not sure, or I do not participate

Showing that salary is still very much a taboo subject, 67.1% of respondents reported that there was no sharing between colleagues at their organization. 18.7% said there was some sharing, and only 1.4% reported that their co-workers were open about salary.

Pay transparency culture¶
Pay transparency culture	No.	%
No sharing	629	67.1%
Partial sharing	175	18.7%
Unsure / don’t participate	121	12.9%
Yes	13	1.4%

Feelings about pay transparency¶

What we asked

Regardless of the situation at your organization, how do you personally feel about pay transparency?

Strongly oppose
Oppose
Neutral
support
Strongly support

74.9% of respondents were supportive of pay transparency, with 45.7% expressing strong support. Those in opposition were in the minority (3.6%).

Feelings about pay transparency¶
Feelings	No.	%
Strongly support	429	45.7%
Support	274	29.2%
Neutral	201	21.4%
Oppose	29	3.1%
Strongly oppose	5	0.5%

Organization demographics¶

This section concerns employing organizations. Contractors were asked to either answer about the main organization they work for, or a typical/respresentative organization, whichever felt most appropriate to them.

Organization size¶

What we asked

What is the approximate size of your organization, in number of employees?

Less than 10
11 - 50
51 - 100
101 - 1000
1001 - 10,000
10,001 - 100,000
More than 100,000

As in previous years, medium-sized organizations make up the largest proportion of the results. When separating the employee respondents from the contractor respondents, a different pattern emerges - contractors are generally spread much more evenly between small, medium and large organizations.

EmployeesContractors

Organization size - employees only¶
Organization size (employees)	No.	%
1-10	7	0.7%
11-50	52	5.5%
51-100	75	8.0%
101-1,000	347	37.0%
1,001-10,000	261	27.8%
10,001-100,000	141	15.0%
100,000+	55	5.9%

Organization size - contractors only¶
Organization size (employees)	No.	%
1-10	12	15.2%
11-50	12	15.2%
51-100	13	16.5%
101-1000	12	15.2%
1001-10,000	14	17.7%
10,001-100,000	9	11.4%
100,000+	7	8.9%

Organization type and industry¶

What we asked

This organization is primarily:

A non-profit, community, political, educational or governmental organization, or an NGO
A business, corporation or other for-profit organization

Which industry (or industries) does your organization operate in? Select one or multiple, as appropriate.

Advertising, CRM, Marketing, Sales (online and offline)
Agriculture
Airlines, Aerospace, Defense, Maritime, Military
Automotive
Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting
Construction, Building, Engineering, Machinery, Homes
Culture, Arts, Heritage
Data Analytics, Data Science, AI, Machine Learning
Design
Education, Training
Entertainment, Leisure, Gaming, Sports, E-Sports
Events, Event Management, Event Services, Venues, Audio/Video
Finance, Banking, Financial Services, Financial Technology
Food, Beverages
Government
Healthcare, Medical, Pharmaceuticals, Biotechnology
Human Resources, Recruitment
Insurance
Legal Services
Manufacturing, Engineering, Precision Engineering, Hardware
Media, Radio, TV, Journalism
Non-profit, Community
Retail, Consumer Products, Fashion
Real Estate
Science, Research
Security, Cybersecurity
Software Development, Software Development Tools (not industry-specific), Open Source
Telecommunications, Technology, Internet, Electronics, Domain Registration, Web Hosting
Translation, Localization
Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain
Travel, Hospitality, Holidays
Utilities, Energy, Mining, Extraction
Other (please specify)

Respondents who selected software development or software development tools were asked to also select the industries that the software product or service created by the organization primarily caters to, if possible. For example, e-learning software would also be categorized as “Education, Training” and point of sale software for restaurants would also be “Food, Beverages”.

The majority of organizations represented in the results - 94.8% - were for-profit businesses or corporations rather than non-profit, community, political, educational or government organizations, or NGOs.

Based on feedback and “other” entries for industry, the final list of industries has been adjusted for the final results. One entirely new industry group has been added - Parks, Recreation, Nature, Wildnerness, Outdoors, Conservation, Ecotourism - and several others have had their definitions expanded.

69.3% of respondents chose a single industry from the list, and 20% selected two, and 6% selected three different industries.

Organization industry¶
Industry	No.	%
Software, Software Development, Software Development Tools, Open Source	420	26.5%
Telecommunications, Technology, Internet, Networking, IT Services, IT Infrastructure, Electronics, Domain Registration, Web Hosting, Ecommerce, Cloud Services, Blockchain	192	12.1%
Finance, Banking, Financial Services, Financial Technology, Payments, Accounting, Taxation, Cryptocurrency	141	8.9%
Healthcare, Medical, Pharmaceuticals, Biotechnology	94	5.9%
Manufacturing, Engineering, Precision Engineering, Hardware, Semiconductor	85	5.4%
Data Analytics, Data Science, AI, Machine Learning, Semantic Technologies	80	5.1%
Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting, Outsourcing	72	4.5%
Security, Cybersecurity	60	3.8%
Advertising, CRM, Marketing, Sales, Customer Service, Customer Support	45	2.8%
Entertainment, Leisure, Gaming, Gambling, Sports, E-Sports	41	2.6%
Government	33	2.1%
Airlines, Aerospace, Defense, Maritime, Military	31	2.0%
Education, Training, Instructional Design, Learning	29	1.8%
Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain	28	1.8%
Insurance	27	1.7%
Automotive	26	1.6%
Science, Research	24	1.5%
Retail, Consumer Products, Fashion	24	1.5%
Construction, Building, Engineering, Machinery, Homes	24	1.5%
Utilities, Waste Management, Recycling, Energy, Mining, Extraction	18	1.1%
Non-profit, Community	11	0.7%
Human Resources, Recruitment	10	0.6%
Culture, Arts, Heritage	9	0.6%
Translation, Localization	9	0.6%
Media, Radio, TV, Journalism	8	0.5%
Design, Printing, Packaging	8	0.5%
Travel, Hospitality, Holidays	7	0.4%
Agriculture	7	0.4%
Events, Event Management, Event Services, Venues, Audio/Video	6	0.4%
Food, Beverages	6	0.4%
Legal Services	6	0.4%
Real Estate	2	0.1%
Parks, Recreation, Nature, Wildnerness, Outdoors, Conservation, Ecotourism	1	0.1%

Organization origin and location¶

What we asked

Is this a multinational organization? Note: A multinational organization is defined as one that has office locations and business operations in two or more countries.

Where is your organization based?

Note: This is the primary location, headquarters or main location - or for multinational organizations, the location where the organization originated. This is not your location - that will be covered in the next section.

Country:

State/Province/Region:

City/Town (optional):

79.8% of respondents reported that their employer organization was a multinational organization - one with office locations and business operations in two or more countries. These respondents were asked to specify the location where the organization originated.

A total of 63.3% of organizations originated in North America, with the bulk of those being US-based.

North AmericaEuropeOther regions

Organization location - North America¶
Region	No.	%
North America	644	63.3%
United States	587
Canada	52
United States Minor Outlying Islands	3
Mexico	2

Organization location - Europe¶
Region	No.	%
Europe	288	28.3%
United Kingdom	52
Germany	49
Ukraine	31
France	28
Russia	13
Switzerland	13
Netherlands	13
Finland	11
Sweden	10
Denmark	8
Spain	7
Czech Republic	7
Portugal	5
Belgium	5
Norway	5
Romania	5
Poland	4
Malta	4
Italy	3
Ireland	3
Greece	2
Estonia	2
Hungary	2
Lithuania	1
Slovenia	1
Austria	1
Gibraltar	1
North Macedonia	1
Cyprus	1

Organization location - Other regions¶
Region	No.	%
Oceania	35	3.4%
Australia	32
New Zealand	3
Asia	26	2.6%
India	12
Japan	7
Singapore	3
Hong Kong	2
South Korea	1
China	1
Middle East	17	1.7%
Israel	15
Saudi Arabia	1
United Arab Emirates	1
South America	5	0.5%
Brazil	5
Central America	1	0.1%
Costa Rica	1
Africa	1	0.1%
South Africa	1

Respondent demographics¶

Who makes up the Write the Docs community? The questions in this section on respondent age, gender identity, education, experience, and location provide context for the salary/rate and satisfaction data. All questions in this section had an “I’d rather not say” option, with the exception of geographical location (country and state or province only), without which the core objective of the survey cannot be achieved.

Age group¶

What we asked

What is your age?

18-25
26-35
36-45
46-55
56-65
66+
I’d rather not say

The age group split was very neat this year - approximately one third of respondents were in the 26-35 year old age group, and another third were in the 36-45 year old age group. The remaining third were mostly in the older groups - 46-55, 56-65, and 66+ - although 3.2% fell into the 18-25 year old group and 1.2% chose not to supply an answer.

Age group¶
Age group	No.	%
18-25	33	3.2%
26-35	339	33.3%
36-45	342	33.6%
46-55	175	17.2%
56-65	100	9.8%
66+	16	1.6%
not-specified	12	1.2%

Figure: Respondent age group

Gender identity¶

What we asked

What gender identity do you most identify with?

Woman
Man
Non-binary
Other (please specify)
I’d rather not say

The majority of respondents in 2023 were women - accounting for 59.9% of the total, slightly higher than in previous surveys. Men made up 34.7% - slightly lower than in previous surveys. 2.9% of respondents were non-binary, 0.3% chose “other”, and 2.2% did not provide an answer.

Gender identity¶
Gender identity	No.	%
Woman	609	59.9%
Man	353	34.7%
Non-binary	30	2.9%
Not specified	22	2.2%
Other	3	0.3%

Figure: Respondent gender identity

Experience¶

What we asked

How many years of experience do you have in documentation?

Less than 1 year
More than 1 year but less than 2 years
More than 2 years but less than 5 years
More than 5 years but less than 10 years
More than 10 years but less than 15 years
More than 15 years but less than 20 years
More than 20 years but less than 25 years
More than 25 years but less than 30 years
More than 30 years (please specify)
I’d rather not say

The experience level of respondents in 2023 was similar to previous years - around half fell into either the 5-10 years range (27.8%) or 2-5 years range (20%). 43.4% of respondents were spread out over the most experienced ranges - starting from 10 years of experience and going all the way up to 50 years in the documentation game. Only 8.3% were new documentarians (2.9% with less than one year and 5.4% with 1-2 years). 0.4% did not provide an answer.

Experience in documentation¶
Years of experience	No.	%
0-1	30	2.9%
1-2	55	5.4%
2-5	203	20.0%
5-10	283	27.8%
10-15	161	15.8%
15-20	101	9.9%
20-25	70	6.9%
25-30	63	6.2%
30+	47	4.6%
Not specified	4	0.4%

Figure: Years of experience in documentation

Education level¶

What we asked

What is the highest level of education that you have completed? If your education level isn’t listed, choose the option that’s the closest equivalent to the level you have completed. We’re asking for the highest level completed, so if you are still working towards a qualification, please select the highest level you have actually finished.

High school
Technical or vocational qualification
College or university graduate qualification (certificate, diploma, associate degree, bachelor’s degree)
Multiple graduate qualifications
Post-graduate degree (master’s degree, post-graduate diploma or certificate, doctorate, PhD)
Multiple post-graduate qualifications
None of the above
I’d rather not say

Overall, most respondents are university- or college-educated: 93.9% held at least one undergraduate qualification, and 41.3% also held a postgraduate qualification. 3.5% held multiple undergraduate qualifications, and 3.7% held multiple post-graduate qualifications. 0.4% chose not to answer, and 2 individuals indicated that they had none of the listed qualifications.

Highest education level completed¶
Education Level	No.	%
High school	40	3.9%
Technical or vocational	16	1.6%
Graduate	499	49.1%
Multiple graduate	36	3.5%
Post-graduate	382	37.6%
Multiple post-graduate	38	3.7%
Not specified	4	0.4%
None of the listed options	2	0.2%

Figure: Education level

Location¶

What we asked

Which of the following best describes the type of area where you reside?

Rural area (low population density, ≤5000 people)
Town or suburban area (medium population density, ≤50,000 people)
City or urban area (high population density, >50,000 people)

Please refer to this World Bank article on Degree of Urbanization [https://blogs.worldbank.org/sustainablecities/how-do-we-define-cities-towns-and-rural-areas] for more clarification.

Country:

State/Province/Region:

City/Town (optional):

While most questions in this section were optional, general geographical location was not - this is because without country and state/province/region, we cannot calculate regional median salaries, which is one of the main objectives of the survey. For privacy reasons, finer-grained geographical location is optional.

The majority of respondents - 70.3% - reported living in a city or urban area, with 23.7% in a town or suburban (semi-dense) location and only 6% living in a rural area.

Degree of urbanization¶
Area type	No.	%
City or urban area	715	70.3%
Town or suburban area	241	23.7%
Rural area	61	6.0%

A little over half of respondents (55.7%) were based in North America, the bulk of those in the United States.

New countries appearing in the results for 2023 include the Caribbean nation St Kitts & Nevis, Puerto Rico, United Arab Emirates, Lebanon, and Rwanda.

North AmericaEuropeOther Regions

Respondent location - North America¶
Region	No.	%
North America	566	55.7%
United States	477	46.9%
Canada	81	8.0%
Mexico	6	0.6%
St Kitts & Nevis	1	0.1%
Puerto Rico	1	0.1%

Respondent location - Europe¶
Region	No.	%
Europe	330	32.4%
United Kingdom	62	6.1%
Ukraine	45	4.4%
Germany	36	3.5%
Poland	27	2.7%
France	21	2.1%
Romania	17	1.7%
Netherlands	15	1.5%
Portugal	12	1.2%
Ireland	12	1.2%
Russia	12	1.2%
Czech Republic	10	1.0%
Spain	10	1.0%
Finland	9	0.9%
Italy	5	0.5%
Croatia	4	0.4%
Switzerland	4	0.4%
Sweden	4	0.4%
Slovenia	3	0.3%
Austria	3	0.3%
Serbia	3	0.3%
Belgium	2	0.2%
Estonia	2	0.2%
Greece	2	0.2%
Hungary	2	0.2%
Lithuania	1	0.1%
Norway	1	0.1%
Turkey	1	0.1%
Cyprus	1	0.1%
Montenegro	1	0.1%
Georgia	1	0.1%
Bulgaria	1	0.1%
Denmark	1	0.1%

Respondent location - Other regions¶
Region	No.	%
Oceania	51	5.0%
Australia	47	4.6%
New Zealand	4	0.4%
Asia	36	3.5%
India	28	2.8%
Japan	5	0.5%
Singapore	1	0.1%
Indonesia	1	0.1%
Thailand	1	0.1%
Middle East	14	1.4%
Israel	12	1.2%
United Arab Emirates	1	0.1%
Lebanon	1	0.1%
Africa	13	1.3%
South Africa	9	0.9%
Nigeria	2	0.2%
Rwanda	1	0.1%
Kenya	1	0.1%
South America	7	0.7%
Brazil	5	0.5%
Argentina	2	0.2%

Respondent location regional breakdowns¶

USACanadaAustralia

Respondent location - US state¶
US State	No.	%
California	70	14.7%
San Francisco	10
Texas	44	9.2%
Austin	20
Oregon	29	6.1%
Portland	20
North Carolina	27	5.7%
Washington	27	5.7%
Seattle	12
Colorado	24	5.0%
Massachusetts	22	4.6%
New York	20	4.2%
Florida	20	4.2%
Virginia	19	4.0%
Michigan	16	3.4%
Pennsylvania	15	3.1%
Minnesota	15	3.1%
Wisconsin	14	2.9%
Ohio	13	2.7%
Georgia	12	2.5%
Utah	11	2.3%
Illinois	10	2.1%
New Jersey	9	1.9%
Missouri	7	1.5%
Vermont	7	1.5%
Maryland	6	1.3%
Indiana	5	1.0%
Arizona	5	1.0%
Tennessee	5	1.0%
New Hampshire	4	0.8%
Kansas	4	0.8%
Nevada	3	0.6%
Alabama	3	0.6%
Oklahoma	2	0.4%
Delaware	1	0.2%
South Carolina	1	0.2%
Louisiana	1	0.2%
Iowa	1	0.2%
Alaska	1	0.2%
South Dakota	1	0.2%
Nebraska	1	0.2%
Rhode Island	1	0.2%
Connecticut	1	0.2%

Respondent location - Canadian province¶
Province	No.	%
Ontario	41	50.6%
Toronto	17
Quebec	14	17.3%
Montreal	11
British Columbia	13	16.0%
Vancouver	10
Alberta	7	8.6%
New Brunswick	2	2.5%
Saskatchewan	2	2.5%
Manitoba	1	1.2%
Newfoundland and Labrador	1	1.2%

Respondent location - Australian state¶
State	No.	%
Queensland	16	34.0%
Brisbane	9
Victoria	14	29.8%
Melbourne	11
New South Wales	13	27.7%
Sydney	6
South Australia	2	4.3%
Tasmania	1	2.1%
Western Australia	1	2.1%

Survey feedback¶

For the first time this year, we included a mini “meta-survey” - a handful of questions about the survey itself.

What we asked

Have you participated in a WTD Salary Survey before?

How would you rate the following three aspects of the survey? Options given for each were: excellent, good, OK, not great, no opinion.

Relevance of the questions
Usability of the survey form and website
Length of the survey

More than half of the 2023 respondents - 58.2% - were first-time WTD Salary Survey participants.

Figure: First time vs repeat survey participants

Regarding the relevance of the questions, 52.2% rated them “excellent”, and another 38.8% thought they were “good”. 7.7% felt they were just “OK”, and only 0.5% chose “not great”. 0.8% chose not to share an opinion.

Concerning the usability of the survey form and website, over half rated it “excellent”, with another 28.8% rating it “good”. 6.1% chose “ok”, 1.1% thought it was “no great” and 0.5% had no opinion.

The length of the survey has been an area of concern for the survey team, so we were quite relieved to find that 80.3% of respondents said that the length was “just right”. However, a significant proportion - 13.6% - were of the opinion that the survey was too long (and another 1.2% chose “far too long”) so this is something we will take into consideration in future surveys. 4% had no opinion and a very small percentage of survey fans (0.8%) said that it was “too short”.

LengthRelevanceUsability

Survey feedback - length¶
Opinion	No.	%
Just right	817	80.3%
Too short	8	0.8%
Too long	138	13.6%
Far too long	12	1.2%
No opinion	42	4.1%

Survey feedback - relevance¶
Opinion	No.	%
Excellent	531	52.2%
Good	395	38.8%
OK	78	7.7%
Not great	5	0.5%
No opinion	8	0.8%

Survey feedback - usability¶
Opinion	No.	%
Excellent	646	63.5%
Good	293	28.8%
OK	62	6.1%
Not great	11	1.1%
No opinion	5	0.5%

Documentation Salary Survey 2023 Results¶

Introduction¶

Feedback¶

Employment parameters¶

Basis of employment¶

Hours worked¶

Job title¶

Type of role¶

Role category¶

Team breakdown¶

Length of time in current role¶

Proportion of role related to documentation¶

Job changes¶

Employment or contract status change¶

Job or contract search status¶

Job security and stability¶

Job offer considerations¶

Workplace¶

Work location¶

“Return to office” (RTO) mandates¶

Preferred work location¶

Employee salary, benefits and satisfaction¶

Currency¶

Pay interval¶

Median salary¶

Median salary by respondent region¶

Median salary by respondent region - further breakdowns¶

Median salary by gender identity¶

Median salary by years of experience¶

Median salary by organization size (employees)¶

Employee benefits¶

Employee satisfaction¶

Factors affecting salary satisfaction¶

Factors affecting overall job satisfaction¶

Factors enhancing job satisfaction¶

Contract rates and satisfaction¶

Preferred term¶

Type of contract work¶

Contractor work type - clients¶

Contractor work type - duration¶

Contractor work type - products and services¶

Currency and rates¶

Currencies¶

Location of contractors¶

Fee structures¶

Median hourly rate¶

Median day rate¶

Median monthly rate¶

Contractor satisfaction¶

Factors affecting contractor satisfaction¶

Pay transparency¶

Official pay transparency policy¶

Pay transparency culture¶

Feelings about pay transparency¶

Organization demographics¶

Organization size¶

Organization type and industry¶

Organization origin and location¶

Respondent demographics¶

Age group¶

Gender identity¶

Experience¶

Education level¶

Location¶

Respondent location regional breakdowns¶

Survey feedback¶